Privacy Policy

At WestByte, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website westbyte.com and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy applies to personal data processed by WestByte acting as a data controller.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Job title and company name
• Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2. How We Use Your Information

WestByte uses the collected data for various purposes:

• To provide and maintain our Service: including processing your requests for software development quotes and technical consultations.
• To manage your account: to register you as a user and manage your access to specific client areas.
• For the performance of a contract: the development, provision, and maintenance of our technology solutions.
• To contact you: To contact you by email, telephone, or other electronic means regarding your project inquiries or updates.
• To provide you with news and special offers: with your consent, we may send you marketing communications regarding our latest technology solutions.
• To comply with legal obligations: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, or violations of our Terms of Service.

3. Legal Basis for Processing

We will process your personal data lawfully, fairly, and transparently. We rely on the following legal bases to process your data:

• Contract: When we need to perform a contract we have entered into with you, such as delivering software development services.
• Legitimate Interests: When we use your data to administer our business and provide the best service to our clients (e.g., network security analysis).
• Consent: When you explicitly consent to us processing your personal data for a specific purpose, such as sending marketing newsletters.
• Legal Obligation: When we are required to process your data to comply with the law.

4. Data Sharing and Disclosure

We may share your personal information in the following situations:

• With Service Providers: We may share personal information with third-party service providers to enable them to perform services on our behalf (e.g., hosting, data analysis, customer support).
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or accounting laws), resolve disputes, and enforce our legal agreements and policies.

Retention periods depend on the type of data. Generally, client project data is retained for the duration of the business relationship plus a statutory period of 7 years thereafter.

6. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security audits.

7. Your Data Protection Rights

You have certain rights regarding your Personal Data under the GDPR. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request that we correct any inaccurate or incomplete data.
• Erasure: Request that we erase your personal data, subject to certain conditions.
• Restriction: Request that we restrict the processing of your personal data.
• Object to Processing: Object to our processing of your personal data.
• Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Withdraw Consent: Withdraw your consent at any time where we relied on consent to process your personal data.

These rights can be exercised by contacting us via the details provided below. We will respond to your request within 30 days.

8. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, the data we hold about you, or if you would like to exercise your rights, please contact us:

WestByte
42 Merchants Road
Galway, H91 R2X5
Ireland

Email: [email protected]
Phone: +353 21 455 9672